Maintenance, Design and the Benefits of Teamwork

If a 70-year-old public school has a leaky roof, inefficient HVAC system, and leaks in its plumbing system, everyone understands. Old buildings have maintenance issues that began long before the current maintenance and engineering manager came on the scene. But if a five-year-old hospital develops similar problems, the story is much different. The building owner will demand answers, the most pointed of which is the actions managers plan to take to fix the problems.

But by then, it's too late. The time to discuss everyday maintenance and engineering considerations for new buildings is not when turning over the keys to the manager. Organizations benefit the most when those discussions need to occur during the planning and design phase of the building, when managers can point out design elements and building components and materials that are likely to cause operational problems.

Managers don't need a government study to prove the wisdom of this approach. But now they have one.

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