Maintenance and engineering managers have long understood the importance of measuring things. From technician productivity to energy use to equipment performance, the list of key performance indicators (KPIs) seems endless. The arrival of big data and the waves of information it has made available, combined with never-ending pressure on managers to do more with less, simply means that more data than ever is available and that putting that data to work is more important than ever.
For a discussion of generating tangible results using KPIs, check out Andrew Gager's latest column in Facility Maintenance Decisions.
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