One of the challenges of emergency planning is the need to be both comprehensive and concise. An emergency response plan has to cover a lot of ground, but a two inch thick binder won't help anyone in an emergency situation. At Delta Air Lines Technical Operations Center, small, easy-to-use, flipcharts spell out response steps for a range of emergencies; these are posted on the wall for easy access if needed. Click here for other practical advice from Bob Lang, an expert on emergency response, on specific steps you can take to make your emergency preparedness plans more effective.
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