Facility managers field all sorts of complaints, some downright frivolous.
Find your favorites below & add your own!
Hot/cold calls. They never stop coming in and shoulder season is the worst, though here in Chicago it seems we've been flung off the shoulder to land knee-deep in winter all of a sudden. But before you field those 11 hot/colds staring at you from your email, read these stories sent in by Building Operating Management readers. Maybe it will give you a chuckle before you're off to tell a certain someone for the umpteenth time what the company setpoints are. Enjoy (and good luck!)
Huddled for Warmth
"Being a software company is fairly common to have several PCs grouped together running test code. Needless to say the areas between cubes on a dead end hall is an inviting spot for a half dozen test code machines. We received a “Too Cold” call and after checking the HVAC management system, were puzzled to see it reading 75F in that area. After looking into it further, the PC test lab was directly under the thermostat controlling that area. ...It was 8 degrees cooler away from the test lab."
Just Like Your Mom Told You
"This occurred on the first day of the year to exceed 80 degrees OAT. The occupants of one office complained they were too hot. I addressed it myself due to the political expediency of the issue. Upon arriving, the occupants expressed their dissatisfaction of our department and how we can’t get anything right. The space has two windows. In one of them is mounted a window A/C. It was set for 60 degrees, and was working beautifully. The other window was wide open. I informed them that the unit can’t cool the entire outdoors… I then noticed that one of the occupants had a small portable heater on under the desk. I asked why it was running, and she complained that her feet were cold…"
"Comments and Work notes, description:
...as the arctic winds continue to howl, we remain snowed into our cubes... Food is running low, although morale is higher than could be hoped for considering the harsh weather. Today marks the loss of our 3rd teammate to hyperthermia, we will miss his PowerPoint skills... Our hopes and discussions remain on two topics: an air drop of supplies and a change in weather... hands too cold to type more...Should this be our last message before we succumb to the frozen darkness, we bid thee farewell and Godspeed..."
I think they meant to say 'hypothermia' in that last one, though with that level of drama, who knows. I can just see them artfully draping themselves around their cubes in a diorama of "arctic expedition gone wrong" as their FM came down to check on their temp.
What stories do you have that can top these? Post a new thread to the forum or send me an email at firstname.lastname@example.org.
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