Facility managers field all sorts of complaints, some downright frivolous.
Find your favorites below & add your own!
It's amazing how some people can notice the tiniest shifts
in their environments. You know, the people who notice if a lamp is one inch
over to the right from where it normally is. It's amazing just how sharp their
perception is, and also just a wee bit irritating when they start making a fuss
over microscopic issues, like the ones below.
"I recently had a complaint form a office tenant who
said the HVAC system was too loud. I took a sound level meter into the office
and believe it or not they could tell the difference between the fan being on
or off of 44 and 45 decibels! Way too much time on their hands."
Power of the Mind
"We were renovating a small section on one floor of an
office building. The open floor plan had 'white' noise wired throughout. To
achieve the new lighting configuration the electrician disabled the white noise
to relocate some of its wiring out of the way. The white noise had been
disabled for about thirty minutes and was just about to be turned back on when
one of the occupants we were working around came to me in a sweat. She was not
happy about the work being done, wondered why we couldn’t do this at night, and
then wanted to know how long it would be before the air-conditioner would be
turned back on. Just then the electrician turned the white noise back on. She
left without me being able to explain that the air conditioning was never
Every Little Bit Counts
"We once had a professor complain that the toilet paper
roll was narrower than it used to be. He measured it and it was a full 1/4 inch
narrower and was very upset."
That last one. I just don't even know what to say. These are
real stories sent in by our wonderful readers at Building Operating Management
and myFacilitiesNet, readers just like you. What are your crazy occupant
stories? Feel free to post your own thread to this forum, or send me an email
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